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Why is renting an apartment better than buying a house? Because of customer...

There are many reasons to rent an apartment in stead of buying a home these days.  One reason that is frequently overlooked is the customer service you receive as a renter from a property management...

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Letters to the Property Manager: The “best person for this kind of job”

We recently received this letter from a departing resident of our Ocean Breeze apartment community located in Torrance, Ca.  Jim Masters, our residence manager, does a wonderful job to make sure that...

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Letters to the Property Manager: Customer Service & the Maintenance Man

The maintenance team that a property management company employs is critical to the customer service and resident retention an apartment building.  The attitude, demeanor, punctuality and friendliness...

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5 Ways to Keep Your Tenants Happy

Nearly 36 percent of the U.S. population rented their home or apartment in 2012, according to the U.S. Census Bureau. If you’re a property manager, you’re constantly looking to grab responsible house...

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